We’re kicking off the second year of The Clarity Advisors Show with a three-part series looking back at highlights from our first year. In Part 2, host Ken Trupke’s guests discuss managing teams, communication, and attracting and retaining talent.
Timestamps
(00:50): Danna Gomez
(02:04): Joe Miller
(03:25): Michelle Voss
(05:05): Joe Pici
(05:52): Krystal Parker
(08:45): David Nemes
(10:27): Max Friar
(11:18): Joshua Washington
(12:42): Randy Crawford
(14:28): Kelly Plawinski
(15:39): Joe Pici
(16:44): Russ Climie
(18:59): Kelly Plawinski
(21:27): Gary VonMyhr
(22:45): Ben Wolf
(25:19): Max Friar
(26:25): Tom Gentry
(27:33): Paige Cornetet
(28:25): Paige Cornetet
Episode Quotes
“Here’s what people really want: They want to know that they’re getting better. They want to know that they belong to a team, that they’re part of a team. And this, I think, is the most critical piece: They want to know that people care about them and that they’re doing a good job.” (Joe Miller)
“You have to have milestones, or what we call benchmarks, along the way. Milestones are places in between the final goal achievement that you can measure your result and see whether you’re on target.” (Joe Pici)
“People have different personality types. People think differently and get a greater response if you surround yourself with people who think differently than you and you are able to work together.” (David Nemes)
“Good people want to contribute, and they will contribute. And they’ll work really hard, but they have to have a chance to recharge. I think you have to have a respect for how their energy ebbs and flows.” (Max Friar)
“It’s really just getting back to being human beings who have conversations and we rid ourselves of any assumptions, and we get down to really having those conversations around value.” (Joshua Washington)
“Covid was a crash course on how to handle communication well with your team and really over-communicate – even when we didn’t have all the answers and people wanted answers.” (Kelly Plawinski)
“If I know my stuff so well that I’m not thinking about it, then all my focus can be on that person’s communication style. If I learn how to speak their language – not to manipulate, but to communicate – we’re going to have a better meeting.” (Joe Pici)
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