Changing expectations about the role of work can make it feel like it’s harder than ever to find and keep dedicated employees. Today’s guest, Joe Mull, has spent more than 15 years teaching leaders how to be better bosses and create thriving workplaces.
On this episode of The Clarity Advisors Show, Joe and host Ken Trupke talk about how to turn your organization into a destination workplace and transform ordinary people into devoted employees.
Timestamps
(00:53): Joe’s background
(02:18): Hiring challenges and staffing shortages
(04:11): Keeping employees from switching
(05:31): The pandemic’s legacy
(07:10): Generational shifts
(14:05): Work-life balance
(16:28): The myth of the lazy
(20:41): Becoming a destination workplace
(23:50): Where wages fit in
(27:18): Joe’s upcoming book, “Employalty”
(30:06): Connecting with Joe
Episode Quotes
“I sort of nerd out a little bit on the social psychology behind what makes us tick and being able to translate that for people.” (Joe)
“What’s happening right now really isn’t about quitting. It’s about job switching. And more specifically, it’s about upgrading.” (Joe)
“If we are in the middle of a great resignation, it’s not an event. It’s an era.” (Joe)
“There’s this massive recalibration taking place and the employers who are reinventing what work is and how it fits into people’s lives are the ones who are finding and keeping talent more easily.” (Joe)
“We have known now for a couple of years that for millennials it was important for them to have more work-life balance. They’ve been telling us for years that they are not married to their jobs in the ways that others who have come before have been.” (Joe)
“By 2025, 65 percent of employees on planet Earth are going to be either millennials or Gen Z. We have to recognize that what we’ve long thought of as the next generation has been here for a while and is bringing another generation in along behind it.” (Joe)
“Now you’re seeing the friction that’s created by organizations who want to go back to the way things were (pre-pandemic), and a younger generation of workers who are saying we’ve proven we can do this in different ways.” (Joe)
“If you took every unemployed person in the United States right now and put them into a job, we’d still have 4 million unfilled jobs. So, this is not an issue of no one wants to work. It’s not an issue of lazy. We have to stop blaming people.” (Joe)
“It turns out the three things that are probably the most important are three things we don’t typically pay a lot of attention to: coaching, trust, and advocacy.” (Joe)
Recommended Reading and Listening
- Boss Better Now with Joe Mull (podcast)
- Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work by Joe Mull (pre-order)
- No More Team Drama: Ending the Gossip, Cliques, & Other Crap That Damage Workplace Teams by Joe Mull
- Cure for the Common Leader: What Physicians & Managers Must Do to Engage & Inspire Healthcare Teams by Joe Mull
Connect with Joe Mull
