As a leader, it’s important to make sure members of your team feel valued and appreciated (be people-oriented). But you also need to get things done (be task-oriented). Most leaders are strong in one area but struggle in the other.
On this episode of The Clarity Advisors Show, host Ken Trupke offers four tips that work together to address both the people-oriented and task-oriented sides of leadership.
Timestamps
(01:17): Tip #1 – Be clear about what’s expected
(03:21): Tip #2 – Jump in early when performance is off
(06:30): Tip #3 – Build systems to promote communication
(12:18): Tip #4 – Always separate the person from the performance
(13:36): Summary
Episode Quotes
“People love to look up at the scoreboard. Are we ahead or behind? We want to know what winning looks like and then track ourselves against that.”
“Performance problems are not like good wine. They are not getting better with age.”
“It’s tough to win if you’re not focused. So, find out what might be going on outside of work that could also be affecting performance.”
“The weekly one-on-one is the people side. That’s where you’re sitting down with someone and saying, “Hey, how are you doing, not what are you doing?”
“The weekly summary…(is) a list of what you did and what’s planned for next week. It’s a chance to get aligned and be clear about what’s expected.”
“Be soft on the person and hard on the problem. If there’s a performance issue, we’re here together…and I’m here for you.”
“Your team isn’t here for you to look good. You are here to help your team win.”
“If someone’s not performing well, it doesn’t make them a bad person. It just makes them a poor performer until we help them get better.”
Follow/Connect with Ken Trupke
