As a leader, one of your core responsibilities is to assess the performance of the individuals on your team and help them be successful.
On this episode of The Clarity Advisors Show, host Ken Trupke shares the story of “Kayla”, a leader who has been struggling to help her teammate, “Drew”, improve his performance.
Ken helps Kayla isolate the possible causes of Drew’s issues and helps her frame the next conversations with him. Along the way he walks through ways leaders can clearly communicate what’s expected, let teammates know where they stand, and help them improve if they’re willing and able.
Episode Quotes
“As Seth Godin says, “People like us do things like this.” You want to have that defined for your team so they know what’s expected in terms of behavior.”
“People should not be surprised that the performance issues have gotten to the point that they’re about to get fired.”
“If you allow people to drift and be misaligned, well then there’s really not a point of having Core Values.”
“Often, people have the skills they need to do the work, but they’re not performing at a level that you need them to because there’s some Core Value misalignment.”
“As leaders, we need to be really dialed into what [the Core Values] are, make sure they’re communicated and defined and understood, Then we hold people to those and when there’s some kind of a misalignment, we’re in transition.”
Recommended reading and listening
- Seth Godin’s Blog
- Good to Great by Jim Collins
Follow/Connect with Ken Trupke
